Contact Information

We’re here to help 🩵

If you have a question about an order, custom creation, product, shipping, local pickup or anything else, please feel welcome to contact Lollipops and Lace.

Business Information

Business Name: Lollipops and Lace
Business Owner: Holly Barnes
Business Location: Pimpama, Queensland, Australia
Business Type: Home-based and online business

Please note that Lollipops and Lace does not operate as a walk-in retail store. Local pickup is available by prior arrangement only.

For the privacy and security of our home-based business, the full pickup address will be provided directly to customers once an order and collection time have been confirmed.

Contact Us

Email: lollipopsandlace@outlook.com

Website: lollipopsandlace.com.au

Instagram: Lollipops and Lace

Facebook: Lollipops and Lace

You can also contact us using the contact form available on our website.

Customer Enquiries

When contacting us about an existing order, please include:

• Your full name
• Your order number, if applicable
• A brief description of your enquiry
• Any relevant photographs or information

Providing these details will help us assist you as quickly as possible.

Custom Order Enquiries

For custom cakes, cookies, cupcakes, cake pops, edible images, acrylic products or personalised creations, please provide as much information as possible, including:

• Your required date
• Product type
• Theme or occasion
• Quantity or serving requirements
• Preferred colours
• Personalisation details
• Inspiration images, where applicable

Please note that submitting an enquiry does not secure a booking or guarantee availability. Custom orders are confirmed once the required payment or deposit has been received and your booking has been accepted by Lollipops and Lace.

Response Times

We aim to respond to enquiries as soon as reasonably possible.

As Lollipops and Lace is a small, home-based business, response times may vary during busy production periods, weekends, public holidays and peak seasons.

Thank you for your patience and for supporting our small business. 🩵

Last updated: 12 July 2026

 

Lollipops and Lace is a home-based baking and creative business located in Pimpama, Queensland, Australia.

For enquiries regarding products, custom orders, existing orders, shipping or local pickup, please contact us using the contact form on our website or via the email address listed below.

Email: lollipopsandlace@outlook.com
Location: Pimpama, Queensland, Australia

Local pickup is available by prior arrangement only. Our full collection address is provided directly to customers once their order and pickup time have been confirmed. Lollipops and Lace does not operate as a walk-in retail store.

We aim to respond as soon as reasonably possible; however, response times may vary during busy production periods, weekends, public holidays and peak seasons.